Egypt
As the inaugural General Manager of the 714 room Le Royal Méridien Nile Tower in Cairo, Egypt, I was instrumental in the design, developement, and implementation of the entire project. The 12 Food & Beverage outlets were groundbreaking for the time, and within the first year I achieved a phenomenal 54% gross operating profit (GOP).
Magreb
As the Area Manager for Le Méridien Hotels Magreb, based in Casablanca, Morocco, I furthered the corporate development team's new property acquisitions. I emphasized driving operational and financial synergies to enhance area profit, brand recognition and reputation.
South Africa
In Cape Town, I managed a diverse portfolio of multi-property operations as the Chief Operating Officer of Arabella Starwood South Africa. In this capacity I rebranded hotels, coordinated ownership expectations and brand requirements while maximizing the synergies between different operations to drive profits and market recognition. In addition, I was an integral board member of the Cape Town International Convention Center, and oversaw the design and operation of a new golf course.
Dubai
As the Area Manager for Starwood Hotels in Dubai, I oversaw seven five-star branded properties. While successfully managing a highly diverse associate pool that was recognized with a divisional leadership award, I enhanced owner relations and property synergies, as well as financial, brand, and customer key performance indicators (KPIs). I conceptualized, designed, and implemented market driven Food & Beverage operations; opened and rebranded hotels; prepared pro formas and pre-opening budgets; and drove Sales & Marketing processes while assuring leading revenue per available room (RevPAR) and hotel reputational indexes.
Additionally...
Over the span of a geographically-diverse career I was recognized with:
Awards for the best Food & Beverage concept and operation in the Europe, Africa, and Middle East division at the Heliopolis Sheraton, Cairo.
Award for leadership at the Capital Hilton, Washington, D.C.
Forbes Award for one of the top 50 luxury hotel managers at the Çırağan Palace Kempinski Hotel in Istanbul, Turkey.